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- How to order - There is no minimum to order. You must have a vendor's license (resale certificate number) or tax identification# to order. The number after the dash(-) on the code item indicates how many is in a set. Sizes on an item is for the outside measurement( unless noted as inside measurement). If it's in a set the measurement is for the smallest and largest piece. Please note that all items are handmade so sizes may very slightly vary, specially on our miniature baskets. If you want additional information; please contact us at 440-593-6540. Our friendly and helpful staff are always ready to help you besides, we
 that you call us. Visit our warehouse and showroom at 250 main street Conneaut, Ohio 44030 to see our wide selection of products. Our hours are from 9:00 a.m - 5:00 p.m. (eastern) Monday through Friday and by appointment only on Saturdays.
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- New Accounts - We accept
 or money order. If you would like to establish an account with us, please send by mail or fax trade references. Established accounts are net 30 days. Past due balances will be assessed 1 1/2% service charge per month.
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- Shipping - by default all orders are shipped via Fedex Ground(formerly RPS) from our warehouse in Conneaut, OH. This is the cheapest specially for big items-- Please specify if otherwise (UPS, Postal Service, Fed-express or your own carrier). You must furnish us with your shipping account number if you choose your own carrier. We have a minimum shipping charge of $7.00 or actual shipping charge published by UPS or Fedex Ground, which is based on the size and and the weight of the box. We ship orders within 24 hrs. for approved accounts.
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- Backorder - Items we are unable to ship on your order will not be backordered. We only ship backorders upon customer requests or approval.
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- Return Policy - Please notify our office within 10 days upon receipt of merchandise. Authorization must be requested for return or replacement. If you are not completely satisfied with the merchandise; put them back in the original packing carton and we will issue a pick up tag (credits are issued for the amount of mechandise only). You must notify the designated carrier for damaged merchandise. A 15% restocking fee will billed to customer on returns; unless the return is an error on the part of BUHI IMPORTS.
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- Security - We make every effort to make everything secure. When you are ready to check out before you enter all your credit card information (Secure Submit) this will be sent to our secure server. You can tell by the locked padlock symbol at the bottom of your browser. If you prefer not to enter your credit card information online, you can choose "call me for card# or by phone" on the method of payment on the payment information page, or you can call us and place your order. Our order desk is always ready to help you if you have any questions and for our returning customers, as an added security - you can select card no. on file as payment method assuming you will be using the same credit card as before. Your credit card will not be charge until we ship your order
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- Cookies - When you click on the add order button if you do not have your browser set up to accept cookies, this will come up. Most browsers are automatically set up to accept cookies. This can be annoying if this is disabled. We use cookies to store items that you put in the shopping cart between visits. No personal information are being stored or collected with this feature.
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- Privacy Policy - Buhi Imports do not disclose, sell, trade or give out personal information you've provided. We respect your privacy and are commited in protecting it. Personal information collected are for Buhi Imports records only.
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You must have a valid tax id no. or vendors license to order.